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Download all cast7/13/2023 ![]() ![]() Check if everything's ok with your Wifi and time settings Error There was a problem connecting to XXX-XXXXX (Model name) appears and the connection fails even though the Cast icon is available on the mobile device and the TV model is detected.ġ. ![]() ![]() The Cast icon is available on the mobile device, and the TV model is detected, but Cast doesn't work.The Cast icon isn't displayed on the mobile device.The Android TV™ device isn't detected as a Google™ Chromecast™ built-in device.if you're not logged in to a Google Account). IMPORTANT: For Google TV™, the cast function is unavailable if the TV is in Basic TV mode (i.e. Check Applicable Products and Categories for details.Įach of these steps represents a possible solution to this issue, check to see if the issue is resolved after completing each step. IMPORTANT: This article applies only to specific products and/or operating systems. ![]()
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